Spin Palace Casino Review

The Spin Palace Casino is a name that is known to most players keen on gambling and winning money due to its long on-market presence. This online gambling establishment is certified by eGOCGRA and regulated by several regulatory agencies, such as the well-known Lotteries, Malta Gambling Authority (registration number MGA/B2C/145/2007), and the Canadian Kahnawake Gaming Commission. This is quite enough to guarantee the fact that players’ rights will be respected. The casino guarantees a safe and sound environment for players from all perspectives – transactions, fairness of gaming process and confidentiality of personal data. With a history dating back to 2011, the casino marks its decade of successful presence on the market.

With Bayton Ltd consortium leader as the owner, this casino is associated with such sister sites as Cabaret Club, Ruby Fortune, Mummys Gold, Riverbelle Casino, Jackpot City Casino and others. These casinos have a good reputation among players and Spin Palace is generally not an exception. It’s important to note that recently the rating of the site has dropped forcing it to remove it from the list of best online casinos, however this happened for other reasons than security or safety.

With a portfolio of games managed by Microgaming, NetEnt and Evolution Gaming, the casino offers over 600 games to its users, covering all sorts of slots (ranging from classic 3-wheel slots and ending with innovative video slots), a live casino with popular live dealer games, table games’ section, etc. Despite the low number of providers, casinos seem to satisfy the interests of players in this regard. A great feature of the casino is its huge starters’ bonus and an excellent top-rated customer service. The latest operates in a decade of languages being capable to provide quick clarifications regardless of players’ location or time zone. With multiple currencies in use, this casino offers a good service overall.

Spin Palace Casino Bonus

The Spin Palace Casino offers prolific bonus offers to both new and loyal players. With a strong interest of incentivizing both categories of players, the casino provides a rich welcome bonus package and multiple promotions to keep the interests high on the go.

No Deposit Bonus

The casino does not offer any no deposit bonus upon registration, respectively there aren’t any no deposit bonus codes. The absence of no deposit free bonus is compensated by a very neat starter’s bonus offer.

Welcome Bonus

When it comes to welcome bonuses, the Spin Palace Casino definitely offers the best one in the industry. After a new user creates an account and makes his/her first deposit on it, the player is eligible to claim as follows:

• full bonus matches up to 400 Euro on first deposit;
• full bonus match of up to 300 Euro on second and third deposits;

There is also an interesting sign up offer into the live casino section. Neither bonus codes nor coupon codes nor are any other special codes required to claim these bonuses. These will be credited into the player’s account immediately. As already mentioned above, there is one more motivation system in use – a crediting system applied in order to help incentivize players who actively bet real money. With 500 credit points earned upon registration, the player gets 1 point every time spending 10 Euro. Once accumulated, the points can be exchanged for various benefits.

Free Spins

While there are no free spins available in the welcome bonus, the good part here is that the Spin Palace casino is actively disbursing the freespins while in the gaming process itself. The casino is famous for its generous promotions that are continuously popping up. To benefit from free spins, players are advised to check the respective promo page on the site regularly.

It is worth mentioning that there are free spins games, such as Wheel of Wishes Progressive. Such games allow players getting entertained without endangering their funds. Upon making a first minimum deposit of 20 Euro, the player might expect to get 60 freespins on popular slot Immortal Romance Slot. In case of luck and win, the player would have to wager the amount 50 times.

Spin Palace Casino Bonus Code

As a rule, no bonus codes or any other special codes are required to claim the bonuses. In case of a contrary, the information on bonus code is placed in the bonus offer itself, or sent via email to the player.

Bonus Terms & Conditions

While for the exhaustive list of bonus terms and conditions it is better to check the respective page on the casino’s platform, these are as follows in a nutshell:

• the minimum amount eligible for deposit is Euro 20;
• upon 1st deposit: player is entitled to receive 100% bonus match up to a maximum amount of Euro 400;
• upon 2nd deposit: player is entitled to receive 100% bonus match up to a maximum amount of Euro 300;
• upon 3rd deposit: player is entitled to receive 100% bonus match up to a maximum amount of Euro 300;
• the eligible time frame to claim the sign-up bonus is 7 calendar days upon passing the registration and performing the first login into the system;
• bonus amounts are wagered 50 times before withdrawal;

Wagering Requirements

The wagering requirement for bonus funds at the Spin Palace Casino is 50x. Compared to other casinos operating in the niche, this is a very high figure that decreases the chances of effectively benefitting of the great welcome bonus. Definitely a drawback of the casino.

Promotions

The casino provides regular promo offers targeted at both loyal clients and novice players. There is no use of mentioning them due to their frequently changing nature. It is worth however bringing in the fact that the casino provides regular weekly promotions. Information on new promos can be located on the website and is usually sent to players via email.

Spin Palace Casino Games

The assortment of games at the Spin Palace casino is impressive, yet not overwhelmingly huge. This casino is focused upon a traditional approach to gaming, meaning it features a big variety of slot games (jackpot slots, classic 3-wheel slots, innovative 3D slots, video slots, progressive jackpot slots, etc.), a live casino with live dealer games featuring countless variations of good old known roulette, blackjack, baccarat and others, multiple table games including the so-liked Monopoly, countless tournaments, a well set mobile casino with access to over 450 slot games, and a lot more. Speaking in figures, this casino provides the following:

• over 75 table games,
• over 450 slots,
• almost 60 video poker variations,
• 25 jackpot games with a maximum jackpot of over 6 000 000 Euro;

The casino is powered by the famous Microgaming, NetEnt and Evolution Gaming – looks like there was an intention to limit these providers only. Players’ feedback stated in this casino review that can easily be found online states a high degree of satisfaction with the assortment – probably, the casino has found its perfect niche in over 10 years of its existence.

Slot Games

The impressive amount of slot games available on Spin palace Casino will not leave disappointed any gambler looking for fun and a big luck and big win. With almost 450 slots in their portfolio, including progressive jackpot slots, classic and traditional slots, video slots, etc. the casino always has something to offer. Powered by Microgaming and Net Entertainment, the casino provides such popular game titles, as:

• Alexa in Zombieland,
• Avalon II: The Quest For The Grail,
• Battlestar Galactica,
• Big Kahuna – Snakes and Ladders,
• Break da Bank Again,
• MegaSpin,
• Bubble Bonanza,
• California Gold,
• Huangdi The Yellow Emperor,
• Immortal Romance,
• In It to Win It,
• Jester’s Jackpot,
• Jewels of the Orient,
• Kings of Cash,
• Lady in Red,
• Life of Riches,
• Lucky Leprechaun,
• What a Hoot, etc.

The above list is of course non-inclusive. The return-to-player rating (RTP indexes) is pretty high, about 97%. This makes their slot games very lucrative, and particularly the jackpot games. With big jackpots up to 6 000 000 Euro on bet, this definitely helps attract players.

Yet, the diversity of games comes true only for Microgaming and NetEnt slots. Other slots providers are not represented on this platform in any way. So, while offering a big assortment of games, the casino limits the number of software providers. This one could be considered as a drawback for many players looking for a less retrograde approach.

Live Casino

Spin Palace Casino provides its players with a great online casino featuring multiple live dealer games from top providers in the industry. The casino is powered by Evolution Gaming and Microgaming, which ensures a professional approach to roulette, blackjack, baccarat, and many other games. All games are fair, eGOGRA guarantees that. Most popular live games titles that one could find at this casino and that are not part of the selection indicated above, are:

• Dream Catcher
• 3 Card Poker
• Extreme Texas Hold Em
• Crown and Anchor
• Infinite Blackjack
• Free Bet Blackjack
• Deal or No Deal Live
• Double Exposure
• Wheel of Dice
• Dragon Tiger
• Pai Gow Poker
• Monopoly Live

and many others. For an exhaustive list of live dealers’ games, the client should check the website.

Mobile Casino

Today is hard to find an online casino platform that would not be adapted to offer high caliber out-of-house playing experience. The Spin Palace is not an exception, it offers seamless access to their platform by means of a comfortable mobile casino regardless of the mobile device the user uses or platform. Be it a laptop or desktop computer running on Windows or MacOS, or maybe an iPhone or iPad running on iOS, or a Samsung running on Android and a tablet – there will be no difference in access to the games – an absolute most of these is available in the mobile version. No need to do anything, the site will self-adjust to any screen.

To ensure proper functioning of the casino all that is needed to be done is maintaining an updated browser. The mobile no-download app has been tested on many devices including such brands, as Samsung, Huawei, Apple, Sony, LG, OnePlus, HTC, etc.

Spin Palace Casino App

Unfortunately, the Spin Palace Casino does not provide their user an app. Most casinos do it to grant their players additional comfort and flexibility – the apps are usually comfier to use for depositing and withdrawal, also there are regular promos for out-of-house players, etc. Not a big one, yet a downside of this casino.

Security

The Spin Palace Casino features top notch security from any perspective. Being a part of the famous Bayton Ltd Group, this casino features an efficient application of best safety and security practices concerning banking options, fairness of game process, easy withdrawal, etc. The casino holds licenses issued by several regulatory bodies, such as Malta Gaming, the Lotteries and the Canadian Kahnawake Gaming Commission. Games appearing on the site are provided by most reputable names in game development, such as MicroGaming and Evolution Gaming. The confidentiality of personal data and financial operations is guaranteed by the 128-bit SSL protection layer. PayPal is on the list of available payment options – one more indicator of safety and security. The famous eCOGORA steps as the regulatory body of the random number generated games and ensures a clean gaming process.

Payment Methods

The Spin Palace casino operates in multiple corners of the world, so it is normal that they offer a long list of available options for depositing and payout. E-wallets, direct banking transfers, credit or debit cards.

DEPOSITING:

• Wire Bank Transfers,
• EcoPayz,
• Click and Buy,
• Skrill,
• Maestro,
• eChecks,
• MasterCard,
• EZIPay,
• Neteller,
• POLi,
• Paysafecard,
• Sofortuberwaisung,
• Solo,
• Entropay,
• Ukash,
• Visa,
• Visa Debit,
• Visa Electron,
• InstaDebit,
• Skrill,
• Neteller,
• iDebit ,
• Trustly, etc.

WITHDRAWAL:

• Wire Bank Transfers,
• EcoPayz,
• Click and Buy,
• Skrill,
• Maestro,
• eChecks,
• MasterCard,
• EZIPay, etc.
• Neteller,
• Solo,
• Entropay,
• Ukash,
• Visa,
• Visa Debit,
• Visa Electron

In order to see the exhaustive list of options, players may access the “Banking” section of the platform and choose. The listed options are deemed as highly safe and reliable. Even PayPal is included, which is a good indicator of security by itself. The time a player would have to wait to withdraw his/her funds depends on the transfer means, and these are up to 7 calendar days for credit and debit cards, up to 48 hours for e-wallets, and up to 1 calendar day for other options. The upper payout limit is 4 000 Euro per week.

Support

When it comes to customer support, the Spin Palace Casino claims to offer the highest caliber service in the industry. A small research and test of their approach to dealing with customers’ issues has shown that reputation is fairly deserved. Firstly, the casino puts at players’ disposal a very detailed FAQ section that is able to provide answers to most questions’ novices are facing – how to create an account, what it needed to deposit money, how to play a certain game, etc. For more difficult issues, the casino provides full-range customer support round the clock seven days a week. Speaking in details:

• Email support – by sending an enquiry on support@spinpalacecasino.com the player may expect an answer within 1 hour on average;
• Live chat assistance – available on site in any place of the platform, it provides seamless access to solving problems and is the preferred method used by players;
• Phone – it is not just simply available, but has regionally focused landlines with following numbers: 1-800-76-9359 for Australia, 1-877-710-8016 for Canada and a generic one – 44-800-051-6785. The phone assistance is offered in 15 languages, including English, Arabic, French, Russia, Portuguese, Polish, German, Greek, etc.

Definitely a firm A for customer service, few casinos are offering even a half of the above.

Restricted Countries

In terms of restricted countries, this casino is marked by having a moderate number of restricted locations compared to other casinos. Note that players from the United Kingdom are not eligible to join the platform. Apart from them, this will not be able to do residents from following countries (list not inclusive): United States, Antigua and Barbuda, S. Virgin Islands, Australia, Turkey, Belgium, Taiwan, British Virgin Islands, Switzerland, Czech Republic, Spain, Denmark, South Africa.

New players are advised to check the Terms and Conditions’ section on their country eligibility prior to attempting to create an account.

Spin Palace Casino – Final words

To conclude, it is important to say that just as any casino, the Spin Palace Casino has its strong points and evident downsides. To list these:

PROS:

• very secure – certified by eCOGRA, with licenses from several regulatory bodies;
• fantastic welcome bonus offer;
• very safe gaming environment;
• PayPal present on the list of payment options;
• best of best customer service, with 24/7 multiple phone lines available in over 10 languages;
• VIP club to incentivize loyal players;
• long list of available payment options;
• multiple and regularly updated promotions (weekly, holiday promos, etc.);
• moderate list of restricted countries;

CONS:

• lack of any no deposit bonus or other offers;
• lack of dedicated mobile app;
• few gaming software providers available;
• customer reviews state sporadic issues in resolving complaints, the casino has a high list of unresolved complaints and proves to be non-cooperative occasionally;
• very high wagering requirements, the bonus amount needs to be wagered 50 times prior to making a withdrawal which is often rated by players as being impossible;

The latest drawbacks have really undermined the popularity of the casino and hardly allow placing it in the list of top online casino sites. Still, it looks like the casino has its loyal players who are comfortable with what it offers.